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Data protection

1. basics

This data protection declaration concerns all persons who use the services of Haus Beutle, Inh. Andrea Gruber.
We hereby inform you about the nature, scope and purpose of the collection and use of your personal data by our company.
We respect your privacy and strive to
to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003).

All your personal data will be processed on this basis.
The responsible person for data processing is Ms. Andrea Gruber.
By using our services and giving consent in terms of this statement, you confirm,
That you have reached the age of 14 and are capable of giving permissible consent,
or that effective consent has already been given by your legal guardian or custodian.

2. information according to Art 13 DSGVO

Your personal data, these are in particular
Your master data (surname, first name, address, mail address, telephone number, date of birth) as well as language and vehicle registration number,
data in travel documents (passport number, passport data, date of birth, issuing authority, duration, nationality) and
identity documents (identity card, driver’s license, etc. including issuing authority and term),
the data concerning the method of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
the length of stay requested by you, as well as destinations, hotels, contacts, conditions related to the stay,
personal preferences that you make known to us, and special categories of data such as health data and data on special needs and on marriage/partnership,
are required for our services. This also includes bookings for travel, guides, catering, rental vehicles, transfers,
Registry processing, insurance, events, tours, accreditations, vouchers including customer creation, billing and their verification (B2B, B2C, FIT),
ticket bookings and the Sommercard. The privacy policy for the Sommercard can be found here.
This data is therefore stored and processed by us for these purposes and, if necessary,
to third parties with whom we cooperate in order to provide the most effective and
best possible service for our customers – this may also include service providers in third countries as order processors,
software and agency service providers -, are transmitted.
We do not use profiling or automated decision-making.

The legal bases for these data processing operations are.
The fulfillment of our pre-contractual and contractual obligations to you,
consents obtained from you,
legal, contractual or other legal obligations on our part (e.g. documentation rights and obligations according to accounting, tax and customs law, contracts, reporting, legal disputes) and § 96 TKG and
our legitimate interests (e.g. improving our customer service, including in the area of direct advertising, or safeguarding our own legal interests).
The duration of storage is determined by the duration of our business relationship, the consents you have given, and furthermore by the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer requests already transmitted to us so well that we can continuously and permanently satisfy you.

3. our web presences

When you access our website, your access data is automatically collected and stored. This access data may include, in particular, the page accessed, the files viewed, the date and time of the access, the IP address of the user, data of the accessing computer, in particular the browser and the operating system, as well as the amount of data and the message of the successful access. This access data is used by us for internal statistical purposes to ensure the security of our offer and to optimize the offer. In case of suspicion of an illegal act, the access data will be evaluated to preserve evidence.
By entering your personal data in one of our contact forms, you agree to the transmission to and storage and processing by us for the duration of the support of this specific request. This applies in particular to your inquiries via contact form, chat and e-mails that you send to us. We need this data to process your request and in these cases also store your IP address for purposes of preserving evidence. The storage takes place as long as this is necessary for the care of any supplementary or subsequent questions posed by you or us.
The legal bases for this data processing are your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds and § 96 TKG.
The content of our website has been carefully prepared and checked several times, but we do not assume any liability for the topicality, correctness and completeness of the information provided. Claims for damages due to the use or non-use of the information or due to the use of incorrect or incomplete information, are excluded. All offers are subject to change and non-binding. We reserve the right to change, amend or delete the offer or parts thereof without prior notice or to temporarily or permanently cease publication of the website.
The content and programming of our website are protected by copyright and ancillary copyright. Any duplication – also in extracts – and public reproduction, in particular the copying of texts, graphics and photos, is prohibited without our prior written consent.

4. newsletter

Newsletters are not planned from our side.

5. transmission to third parties / obligations of order processors

Your personal data will be processed by us under certain circumstances
within the company, taking into account the permissible purposes of use,
to order processors (e.g. for our electronic advertising in the form of direct mailing) as well as, to third parties who need to be involved in the provision of the services you have requested, all of whom have committed themselves to us to comply with the applicable data protection standards,
transmitted to us. If compliance with European data protection standards is not possible – for example, because standard contractual clauses, adequacy decisions or certifications are not guaranteed in the specific case – we will inform you in good time and also obtain the necessary consents from you. For further information, please contact us at the email address below.

6. cookies

We use cookie script to block non-system relevant cookies until you have given your consent. Some cookies, so-called session cookies, do not have tracking properties and are necessary to facilitate the operation of the web system.

GoolgeMaps

We use on our website Google Maps of the company Google Inc. For the European area the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google Maps allows us to better show you locations and thus adapt our service to your needs. By using Google Maps, data is transmitted to Google and stored on Google servers. Here we will now go into more detail about what Google Maps is, why we use this Google service, what data is stored and how you can prevent this.
Google’s privacy policy can be found here. (https://policies.google.com/privacy?hl=de)

7. contact

You can request information about your personal data stored by us free of charge at any time. As a data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, insofar as this is not opposed by any legal obligation to retain data on our part.
For more information about your rights as a data subject, please contact us using the contact details above. We will be happy to help you. The Austrian Data Protection Authority (DPA), Wickenburggasse 8-10, 1080 Vienna, is the competent supervisory authority for complaints.

8. other

We have implemented organizational and technical safeguards, which we evaluate on an ongoing basis and adapt as necessary, to protect your personal data that we store and process.
We reserve the right to change this privacy policy at any time and to adapt it to new developments. The new version will apply from the time it is made available on our website. The current version of the privacy policy as well as our imprint is available on the website at any time.