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Data Privacy

1. Basics

This data privacy statement applies to all individuals who use the services of HAUS BEUTLE. We provide you with information about the type, scope, and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to strictly comply with the legal requirements for processing your personal data (EU Regulation No. 679/2016 (GDPR), DSG 2000, DSG 2018, and TKG 2003). All your personal data will be processed on this basis. The data controller is Ms. Andrea Gruber. By using our services and giving consent in the sense of this statement, you confirm that you are at least 14 years of age and capable of giving valid consent, or that effective consent from your legal guardian or administrator has already been provided.

2. Information According to Art 13 GDPR

Your personal data, which includes in particular:

• Your master data (first name, last name, address, email address, telephone number, date of birth) as well as language and vehicle registration number,

• Data in travel documents (passport number, passport data, date of birth, issuing authority, expiration date, nationality) and identity cards (ID card, driver’s license, etc., including issuing authority and expiration date),

• Data on payment methods and in connection with payments, especially with debit cards, credit cards, and bank cards,

• The length of your requested stay as well as related destinations, hotels, contact persons, conditions,
  personal preferences that you provide to us, and

• Special categories of data such as health data as well as data on special needs and on marriage/partnership,

is required for our services. This also includes bookings for trips, tour guides, gastronomy, rental vehicles, transfers, registration processing, insurance, events, tours, accreditations, and vouchers, including customer setup, billing, and verification (B2B, B2C, FIT), ticket bookings, and the Summer Card. The privacy policy for the Summer Card can be found here: https://www.schladming-dachstein.at/en/service/data-privacy-policy

This data is therefore stored, processed, and, if necessary, transmitted by us for these purposes to third parties with whom we collaborate to provide the most effective and best possible service for our customers. This may also include service providers in third countries as processors, software, and agency service providers.

We do not use profiling or automated decision-making.

The legal bases for these data processing activities are:

• The fulfillment of our pre-contractual and contractual obligations to you,

• Consent obtained from you,

• Legal, contractual, or other legal obligations on our part (e.g., documentation rights and obligations under accounting, tax and customs law, contract management, reporting, legal disputes) and § 96 TKG, and

• Our legitimate interests (e.g., improving our customer service, including in the area of direct marketing, or asserting our own legal interests).

The duration of storage is determined by the duration of our business relationship, the consent you have given, and also by the statutory retention obligations and legal obligations that apply to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer preferences that you have already communicated to us so well that we can satisfy you continuously and permanently.

3. Our Website

By accessing our website, your access data is automatically collected and stored. This access data may include, in particular, the page accessed, the files viewed, the date and time of access, the user’s IP address, data of the accessing computer, in particular the browser and the operating system, as well as the amount of data and the notification of successful access. We use this access data for internal statistical purposes to ensure the security of our services and to optimize our offerings. If an illegal act is suspected, the access data will be evaluated for evidence.

By entering your personal data into one of our contact forms, you consent to its transmission, storage, and processing by us for the duration of the handling of this specific request. This applies in particular to your inquiries via contact forms, chat, and emails that you send to us. We need this data to process your request and in these cases also store your IP address for evidence purposes. The data is stored as long as it is necessary for the handling of any supplementary or subsequent questions by you or us.

The legal bases for these data processing activities are your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds, and § 96 TKG.

The content of our website has been carefully created and checked multiple times. However, we assume no liability for the topicality, accuracy, and completeness of the information provided. Claims for damages due to the use or non-use of the information or the use of incorrect or incomplete information are excluded. All offers are non-binding and without obligation. We reserve the right to change, supplement, or delete the offer or parts of it without separate notice or to temporarily or permanently stop the publication of the website.

The content and programming of our website are protected by copyright and ancillary copyright. Any reproduction—including in extracts—and public display, in particular the copying of texts, graphics, and photos, is prohibited without our prior written consent.

4. Newsletter

We do not send newsletters.

5. Transmission to Third Parties / Obligations of Processors

Your personal data may be transmitted by us:

• Within the company, taking into account the permissible purposes of use, and

• To processors (e.g., for our electronic advertising in the form of direct mail) as well as to third parties who must be involved in providing the services you have requested, all of whom have committed to us to comply with the applicable data protection standards.

Should compliance with European data protection standards not be possible—for example, because standard contractual clauses, adequacy decisions, or certifications are not guaranteed in the specific case—we will inform you in good time and also obtain the necessary consent from you. For more information, please contact us at the email address provided below.

6. Cookies

We use Cookie Script to block non-system-relevant cookies until you have given your consent. Some cookies, so-called session cookies, have no tracking properties and are necessary to facilitate the operation of the web system.

Google Maps

We use Google Maps from Google Inc. on our website. For the European region, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. With Google Maps, we can better show you locations and thus adapt our service to your needs. By using Google Maps, data is transferred to Google and stored on Google servers. Here we want to go into more detail about what Google Maps is, why we use this Google service, what data1 is stored, and how you can prevent this.

Google’s privacy policies can be found here: https://policies.google.com/privacy?hl=en

7. Contact

You can request information about your personal data stored by us at any time free of charge. As a data subject, you also have the right to withdraw, access, delete, rectify, restrict, and transfer your personal data, provided that there is no legal retention obligation on our part.

For more information on your rights as a data subject, please contact us at the contact details provided above. We are happy to help you. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the competent supervisory authority for complaints.

8. Miscellaneous

We have implemented organizational and technical protective measures, which we continuously evaluate and adapt as needed, to protect your personal data stored and processed by us.

We reserve the right to change this data privacy statement at any time and adapt it to new developments. The new version is valid from the time it is made available on our website. The current version of the data privacy statement as well as our legal notice is available on the website at any time.